Service Commitment

Your lease of an AWHR water heater goes further than just the hardware that arrives at your house. You are also leasing a team of customer service and certified repair specialists. After choosing your water heater, we will call you to schedule installation within an hour, and if your schedule permits we will have it installed quickly. Oftentimes we can install on the same day.
All of the appliances we offer are built by companies long-known for their quality. If something does break, our repair specialists will arrive to solve the problem within 24-48 hours, depending on the severity of the problem.
We distribute surveys following all claims to ensure that you are completely satisfied. We know that quality customer satisfaction doesn’t just happen automatically – it is something we work hard for every day.
