In an effort to constantly improve, we send a customer satisfaction survey immediately after each service repair claim. And we are proud to share that those responses are overwhelmingly positive. From response time to contractor professionalism, we continue to receive approval rates over 90%.
I was recently out of town when my water heater broke and the people I dealt with from your company were great and fixed the problem immediately. Love your company.
I've had your service for many years and have never had a bad experience. I have recommended your service to many friends of mine.
The team was very professional all the way.
On site contractor was the best I have ever had. Courtesy and professionalism was over and above. Thank you.
Excellent in all respects.
Have really had a good experience renting our dryer. We have been renting for 15 years. We probably could have purchased several dryers in that time frame.
Great service! I have recommended AWHR to people in the past and I will continue to do so! AWHR was always there when I needed them. Quick and friendly service.
We appreciate the prompt and caring attitude of the people we spoke with on the phone and contractor who took care of the hot water tank (removal of the old one and installation of the new one).
Thank you for your prompt and good service and advice about our new stove.
Very much pleased with both the initial contact and greatly of workmanship.
I was highly impressed with the service I received from all your employees. From the time I called till the time the tank was installed within 4 hours. Thank you for such great service.
They were courteous, prompt, friendly and outgoing. It was a 110% positive experience.
Thank you for your excellent service in the late afternoon on Friday the 13th.
Very prompt. They made a bad situation better quickly.
I was very impressed with the feedback. My wife got help the first day the water heater broke down. The company was out the very next day. Great business. You have my business forever. Thank you.
The service was great and I would recommend AWHR to anyone. Thank you.
My experience with your company was outstanding, the service rep went beyond with outstanding customer service.
I am completely satisfied with the leased products; the courteousness of the person who handled my call for service and the promptness my request was solved to my complete satisfaction. Thank you. Keep up the good work!
Over the years in having my contract with AWHR has been nothing short of excellent.
Thank you for your prompt attention. Best service I have ever gotten from any service.
This was without a doubt the best customer service I have experienced in a long time.
I called in the am for a washing machine and it was installed the same day in the afternoon. Your company provides excellent service, the kind of service you rarely see in this day in age. Thank you.
Extremely prompt. My wife and I were very impressed with the entire experience. We received a prompt and extremely courteous response and the person who installed the water equipment responded very quickly to our call when the original unit failed. We are very satisfied.
The contractor was very courteous, prompt and efficient. Thank you.
Five hours from initial phone call, service complete and hot water flowing. We could not have asked for better service.
Couldn't be happier with your company. Best customer service ever experienced. Congrats to all of you. Thanks.
I was pleasantly surprised by the ease of scheduling the service and the promptness of the tech, plus he did a great job fixing the problem.
Service was very friendly and informed. Thank you.
Great!!!! No complaint. Fast, prompt courteous service.
I have been a customer for years and I have been happy ever since I started with you. If and when I ever have had a service call, it was handled with speed and professionalism. As you know, I have been a customer for many years and couldn't be happier. Thank you very much.
I received immediate response to my problem and I am grateful to have access to such a dependable service.
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