In an effort to constantly improve, we send a customer satisfaction survey immediately after each service repair claim. And we are proud to share that those responses are overwhelmingly positive. From response time to contractor professionalism, we continue to receive approval rates over 90%.
We appreciate the prompt and caring attitude of the people we spoke with on the phone and contractor who took care of the hot water tank (removal of the old one and installation of the new one).
Couldn't be happier with your company. Best customer service ever experienced. Congrats to all of you. Thanks.
I have been a customer for years and I have been happy ever since I started with you. If and when I ever have had a service call, it was handled with speed and professionalism. As you know, I have been a customer for many years and couldn't be happier. Thank you very much.
Thank you for your prompt attention. Best service I have ever gotten from any service.
Very much pleased with both the initial contact and greatly of workmanship.
I was pleasantly surprised by the ease of scheduling the service and the promptness of the tech, plus he did a great job fixing the problem.
I received immediate response to my problem and I am grateful to have access to such a dependable service.
They were courteous, prompt, friendly and outgoing. It was a 110% positive experience.
Very prompt. They made a bad situation better quickly.
I called in the am for a washing machine and it was installed the same day in the afternoon. Your company provides excellent service, the kind of service you rarely see in this day in age. Thank you.
Five hours from initial phone call, service complete and hot water flowing. We could not have asked for better service.
Service was very friendly and informed. Thank you.
I was recently out of town when my water heater broke and the people I dealt with from your company were great and fixed the problem immediately. Love your company.
This was without a doubt the best customer service I have experienced in a long time.
I've had your service for many years and have never had a bad experience. I have recommended your service to many friends of mine.
I was very impressed with the feedback. My wife got help the first day the water heater broke down. The company was out the very next day. Great business. You have my business forever. Thank you.
I am completely satisfied with the leased products; the courteousness of the person who handled my call for service and the promptness my request was solved to my complete satisfaction. Thank you. Keep up the good work!
I was highly impressed with the service I received from all your employees. From the time I called till the time the tank was installed within 4 hours. Thank you for such great service.
The contractor was very courteous, prompt and efficient. Thank you.
Over the years in having my contract with AWHR has been nothing short of excellent.
Excellent in all respects.
Extremely prompt. My wife and I were very impressed with the entire experience. We received a prompt and extremely courteous response and the person who installed the water equipment responded very quickly to our call when the original unit failed. We are very satisfied.
On site contractor was the best I have ever had. Courtesy and professionalism was over and above. Thank you.
Great service! I have recommended AWHR to people in the past and I will continue to do so! AWHR was always there when I needed them. Quick and friendly service.
My experience with your company was outstanding, the service rep went beyond with outstanding customer service.
Thank you for your excellent service in the late afternoon on Friday the 13th.
Have really had a good experience renting our dryer. We have been renting for 15 years. We probably could have purchased several dryers in that time frame.
The team was very professional all the way.
The service was great and I would recommend AWHR to anyone. Thank you.
Great!!!! No complaint. Fast, prompt courteous service.
Thank you for your prompt and good service and advice about our new stove.
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